Relationship Intelligence.
A CRM built for the nuance of the art world. Track the people behind the purchases.
The Full Picture
See every interaction—inquiries, purchases, and event attendance—in one profile.
Social Nuance
Track spouses, advisors, and key relationships. Know who influences whom.
AI Recommendations
Let ArtOps suggest the perfect next acquisition for a collector based on their history.
Role-Based Privacy
Keep sensitive VIP contact details visible only to Directors, while sharing general info with the team.
Frequently Asked Questions
How can I track a customer's purchase history and preferences?
ArtOps provides a complete customer profile that logs past purchases, favorite artists, and interactions. This allows sales teams to tailor their outreach and recommend artworks that match a buyer's interests.
Can I segment customers based on their buying behavior?
Yes. ArtOps enables you to categorize buyers based on their purchase frequency, spending habits, and preferred artists or mediums, making it easier to prioritize follow-ups and targeted sales efforts.
How do I manage my sales pipeline in ArtOps?
ArtOps offers a structured sales pipeline where you can track leads, inquiries, and deal progress. You can assign statuses to deals, set estimated close dates, and receive reminders to follow up with prospects.
Can I quickly generate offers or estimates for potential buyers?
Yes. With ArtOps, you can create and send customized offers to buyers in just a few clicks. The system allows you to include pricing, artwork details, and terms, streamlining the negotiation process.
How can I set follow-up reminders for customer interactions?
ArtOps includes task management features that let you set follow-up reminders for specific clients. You can schedule calls, emails, or meetings directly within the system to ensure no opportunity is missed.
Does ArtOps suggest new deals or sales opportunities?
Yes. ArtOps uses AI-powered insights to recommend potential deals based on buyer behavior, past purchases, and interest trends, helping sales teams proactively engage collectors.
Can I generate reports on sales performance and customer engagement?
Absolutely. ArtOps provides real-time reporting on sales trends, top buyers, and pipeline performance, helping sales managers make data-driven decisions and optimize their strategies.
How can I ensure that only certain team members have access to sensitive customer data?
ArtOps includes role-based access control, allowing admins to set permissions on who can view, edit, or manage customer and sales data, ensuring privacy and security.
Can customers track their own deals and payments?
Yes. The Buyer Portal allows collectors to log in, view pending and past purchases, upload required documents, and pay invoices securely, reducing administrative workload for sales teams.
How does ArtOps help with commission tracking for sales reps?
ArtOps can track commissions based on sales performance, allowing managers to attribute deals to specific reps and calculate payouts automatically, ensuring fair and transparent compensation.